We learn what your team actually does.
Two days with your team. We tag every message, ticket and call — so you can see, in numbers, which slice of the day is repetitive. It's usually more than you think.
Coluum analyzes your business operations and deploys intelligent systems that streamline communication, support, and routine processes. Your AI agent knows your products, your tone, your rules. It answers the way your best team member would on their best day. No generic chatbot is going to do that, and the off-the-shelf tools won't get close.
You don't need to learn a dashboard, train your team, or babysit new software. We handle the moving parts. You see the work get done — and the messages stop piling up.
On day one, we define the operational metrics that matter most — hours saved, response times improved, enquiries recovered. From week one, we track performance against them so the impact is always measurable.
The industry doesn't really matter. If your team has work that's repetitive, high-volume, and a pain when it goes wrong — there's an agent in there for you. Most service businesses have at least one.
Holiday rentals, property management, agencies
Boutique hotels, vacation stays, restaurant groups
Practices buried in document intake and client comms
Consultancies, agencies, design studios
Clinics, dental, allied health
Logistics, ops teams, customer success
Run holiday rentals in Spain? Your guests already expect answers in their language at 11pm on a Saturday. Lucien gives them that — in five languages, on whichever channel they prefer, in your agency's voice. You stop picking up the phone after dinner.

Here's how the four weeks go — and what you do (and don't) have to do along the way.
Two days with your team. We tag every message, ticket and call — so you can see, in numbers, which slice of the day is repetitive. It's usually more than you think.
What it answers itself. What it hands to you. Which tools it needs. Everything's written, signed and locked in before any code gets written.
Your tone. Your rules. Your records. Plugged into the tools you already use. Then we test in shadow mode for two weeks — every reply approved by your team — until you're confident.
We review every outcome, tune the prompts, and fix anything that goes sideways. Each week you get a report showing the hours saved. The agent gets sharper the longer it runs.
We can probably take it off your plate in four weeks.
Tell us about the repetitive work eating your team's afternoons. If there's an AI agent in there, we'll find it — and we'll tell you honestly if there isn't.